by Joshua Pielago, Managing Partner of LOKAL
Last Updated January 9, 2024
This guide was written to provide information on how you can start in your career as a Product Manager. I wrote this with the perspective of the Philippine software industry, although a lot of the information here applies regardless of the country.
Product managers comes in all shapes and sizes. In the advent of tech companies and startups, the role has become more prominent, even in the Philippines where the nascent startup scene has been bubbling for years.
This guide is written through the help of the community in Product PH and the Startup Community in the Philippines for current and future Product Managers. Our goal is to create a comprehensive guide about Product Management that would be constantly updated and will be constantly relevant for both old and new Product Managers.
For any comments or suggestions, please feel free to email me here .
The main role of product managers is to guide the success of a product and to lead the cross-functional teams that build and improve the product. It is considered to be a key organisational role — especially in development companies — that sets the strategy, roadmap, and feature definition for a product or product line. The position sometimes requires marketing, forecasting, and profit and loss (P&L) responsibilities. The role varies in scope and focus depending on the company, but across all companies, Product Managers always are in the position of ownership and responsibility of their products.
Product managers provide the deep product expertise needed to lead teams to success. Normally a role that has seniority but lacks direct authority over any personnel, Product Managers need higher level of communication skills, leadership, and stakeholder management to do well in their role.
The role of a product manager changes depending on the type of organization and the size of the organization. In Facebook, where a product manager is just one in the many, many people working in the Product team, product managers are more specialized and skew more in Research, Data Analytics, and the core product management discipline. Compare that to a small startup where a product manager would typically handle everything from project management to product demos.
Nonetheless, most product managers are rooted in certain core items they are responsible for. Here are the core aspects of product leadership that all product managers are accountable for:
Product Managers are not responsible to come up with ideas for their product. Rather, Product Managers owns the process of ideation - collecting all the ideas of the entire team, and figuring out which ones makes sense through data analysis, impact analysis, and aligning towards the vision.
Managing and prioritizing ideas for the organization is the key for a Product Manager. Being able to say no to ideas and making sure the entire team is focused is the result. They own the creative process of generating, developing, and curating new ideas. But in order achieve key objectives for the product line and business, a product manager must first determine which ideas should be promoted into features to push the product strategy forward. They must ensure that feedback and requests are seamlessly integrated into their product planning and development processes to get a progressive output. Product managers are then required to communicate the status of ideas back to the customers, partners, and internal team members who submitted them.
One of the trickiest tasks that product managers must execute is to plan what their teams will deliver, and then pivot as the landscape changes. Iteration and dynamic prioritization are hallmarks of a Product Manager in a tech environment. This holds true no matter which development methodology the engineering team uses. The product manager is responsible for defining the release process and coordinating all of the activities required to bring the product to market. This involves bridging gaps between different functions within the company and aligning all of the teams involved — namely marketing, sales, and customer support. Responsibilities also include managing dependencies in and across releases to complete release phases and milestones.
Product Managers across all companies have the direct responsibility to provide the vision for the product and come up with the strategy to achieve that vision. The key is to clearly articulate the business value to key stakeholders so they understand the intent behind the new product or product release. Getting the buy in of all teams for the strategy, being able to prove the value of a feature or a requirement, then being able to create a roadmap that goes with the strategy goes a really long way in making a product successful.
Successful product managers have clear visions of where their products are going to be, but are also adept in revising tactics and strategy when current circumstances require so.
Product Managers, are above all else, quarterbacks of the entire software team. And as quarterbacks, their main goal is to communicate to every stakeholder what needs to be done, what is the impact of each decision, and the value of the features or projects they are working on. This includes communicating to team members, and communicating up to stakeholders.
Excellent Product Managers keep every team member and stakeholder abreast of the important items happening to the product, and the impact of each decision towards the company's goals.
Great Resources on Learning About Product Managers
Ben Horowitz of Andreseen Horowitz. The classic article that defined thousands of Product Managers. Written 15 years ago, still relevant today.
Building software is a team sport, and a Product Manager is the quarterback of that team. Adam Nash explores the nature of a Product Manager as a leader.
Written for the Harvard Business Review, this article provides a great intro to the core competencies needed by a Product Manager, written by Julia Austin.
Ben Horowitz of Andreseen Horowitz. The classic article that defined thousands of Product Managers. Written 15 years ago, still relevant today.
Building software is a team sport, and a Product Manager is the quarterback of that team. Adam Nash explores the nature of a Product Manager as a leader.
Written for the Harvard Business Review, this article provides a great intro to the core competencies needed by a Product Manager, written by Julia Austin.
Over the past few years, the typical Product Manager comes from a Business Analyst position who then eventually steps up and becomes a Product Owner in a Scrum environment. The position is a great training ground for new grads primarily because it trains one in requirement gathering, exposes you to prioritisation, and makes you work on your stakeholder management skills - all hallmarks of a product manager. Other positions where Product Managers typically come from are design, engineering, support, and sales.
One of the best traits of a great product manager is ownership - which is why people with a strong entrepreneurial streak are often attracted to the role. As a multidisciplinary position, the role is friendly to career shifters. Professionals coming from Customer Support positions with deep understanding of the customer have great success in the role, although require a lot of work on catching up in a lot of engineering-related concepts.
A vast majority of Product Managers fell into the role while being in a different role altogether in their company. As startups mature and processes become even more complex, Product Management becomes a necessity for the company. Project Managers most of the time evolve into Product Managers or more enterprising Sales or Marketing professionals take more and more responsibilities in the space of management that they eventually assume the post by default.
Still, the easiest way to get into a Product Management career is to build the product yourself. CEOs are the first Product Manager of the company - their vision and strategy elating for the entire team to build and iterate the product. Great product managers exemplify also the same traits of a great founder - enterprising, visionary, with great project management skills. For recruiters, former CEOs or founders make for good Product hires.
A collection of resources for people who want to get into Product Management written by The Muse. Great resource if you're starting out.
A blog post from a marketing person in Uber who transitioned into Product Management. Good resource for people who are shifting careers.
A book about how to land your first Product Management Job, what you need to prepare, what questions to anticipate, and more.
A collection of resources for people who want to get into Product Management written by The Muse. Great resource if you're starting out.
A blog post from a marketing person in Uber who transitioned into Product Management. Good resource for people who are shifting careers.
A book about how to land your first Product Management Job, what you need to prepare, what questions to anticipate, and more.
Gain leadership and communication skills to succeed in this in-demand field. Learn to launch viable, market-ready products and features that solve real problems for your customers. Offline training.
100% Online Free Course from University of Virginia. A course on Product Management going through all the new skills that are emerging to become essential in Product Management.
Learn product management best practices and tools by building a product using the skills learned throughout the class such as scrum, user testing, prototyping, A/B testing, KPIs definition, etc.
The Complete Product Management Course
A complete course about the tools, skills, and methods that makes you an in-demand Product Manager: from ideation to product development, this course will give all the nitty-gritty about product management. Case studies include those from Google, Apple, NASA, and Zappos
Product Management First Steps
The short course produced by Adobe tackles all product development factors, such as the six stages of the product life cycle (PLC): research, plan, build, release, refine, and retire. Get into the daily life of a Product Manager and what it takes to be a successful one. With certification.
New List Item Write a description for this list item and include information that will interest site visitors. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer.
Item LinkBe concise. Clarity is key to Product Management through requirements and communication with all stakeholders.
SDLC and Agile dominates software teams globally. Chances are the workplace you are in are applying Agile, one way or another. Understanding these concepts allows you to work better with the team.
Understanding what the product us, creating a vision for it, and being able to translate the vision into a roadmap is core to Product Management. Roadmaps, iterations are under this.
The core skill of a product manager. You need to be able to manage all stakeholders when you're delivering a product.
Key Skill. Product managers need to be able to analyse impact of features or bugs in a relatable value and then use that to justify prioritisation. You need to know various ways to justify decisions through data and narrative.
Great Product Managers are great Project Managers. Pushing along projects, managing scope, organising, running meetings - these are all project management skills that you need in Product. Great scoping, delegation, and follow ups belong under this skill.
Great To Have Skills for Product Managers
SQL allows you to straight to the data and not consume precious dev resources. Data allows you to justify prioritisation and unearth opportunities. Definitely great to have.
Either through Balsamiq, Figma, or even just with Powerpoint or Draw. Wireframing allows Product Managers to communicate features faster and more clear without waiting for design.
Coding is not a must-have, but understanding code is great to have. Knowing what your software is written in and the limitations/tradeoffs of that software allows you to figure out prioritisation better.
Much of the work of a Product Manager revolves around getting people’s buy-in. Effective storytelling and communicating of the ins and outs makes it easier to get people on-board the vision.
A great product manager can do ad hoc research if he needs to, or conduct great interviews and surveys without relying on other resources.
Either user stories or job stories - stories allows Product Managers to translate problems into actionable insights that the team can work on.
Product managers are able to sell their products through a conversational style of organizing clients. They tell captivating stories focused around customer pain and their emotions, which motivate others to action.
While bad product managers are straight up salesmen - they are unable to lead with authority, so they try to persuade teams to implement ideas they come up with. The key is to establish yourself as a professional who wants to inspire, and not to sell.
Product managers are not only great leaders, but they are also efficient followers. Whether it’s customer interviews, shipping product or looking at user metrics, good product managers are always focused on what they can learn to improve their craft.
Undesirable product managers are focused on shipping as they believe that success is only defined by delivering product into the hands of their customers and earn profit. They never see how shipping is subset of learning. They fail to revisit what they ship and use what they’ve learned to iterate on the original idea.
For the most part, product managers are multipliers. They assess the strengths and weaknesses of their team and find ways to amend and utilise those skills. They learn the best way to work as an individual but at the same time, work with the team for productivity.
On the other hand, inefficient product managers are individual contributors. They have to be the first to have an opinion and sometimes prioritize their individual decision.
Product managers share context and is the curator of the best ideas. They invest in collective sharing of thoughts and opinions and know the best ideas will come from a team where everyone has shared objective ideas over the customer pain and the reason to care to solve them.
Never jump to a solution without team consultation as those bad traits will produce low-quality output that no one wants to sign up for.
When it comes to decision making, product managers make a small percentage of team decisions. Their priority is to empower everyone on the team to make the best decision, especially on crucial situations.
Bad product managers make a large percentage of team decisions because they view themselves as the person who knows all the right choices. A good indicator of this is a team’s progress when their product manager is unavailable.
Product managers aims to inspire people to handle leadership without hesitating on the level of difficulty. If you ever see a product manager and think that you could do his/her job with the same success, then they’ve done their part as a team leader.
On the other hand, product managers who doesn’t prioritize team-building talk about their stressful lives, always run from meeting to meeting and never seem fully engaged in conversation. You’d never want to handle the job because of the stress that comes with it.
Product managers stay humble when they reach success. Winning in product development is a team sport, and there’s no “product” in team. They share the glory with others around them and make sure everyone is there to celebrate both big and small wins.
Product managers who can’t handle criticisms are the first to come up with an excuse and never want to talk about how they could improve for the next time around. They often point fingers at engineering, design, leadership…etc.
Good product managers are relationship-driven because they believe that relationships trump feature requests with external customers, and internal relationships drive great teams. They spend time knowing the people they work with on a personal level and think about the long term game, not the immediate future.
Bad product managers are heavily transactional. They tell others what they can do for them and ask for things in return. Everything is give and take.
Product managers are trained marketers. They know their target audience and know how to reach a wider audience and design their product for distribution.
Unprofessional product managers view product marketing as a secondary necessity that only the content team are suppose to handle.
Product managers are focused on having a successful output. They know when to push a team for a specific solution, and when to be creative on how to get there. They are persistent in pursuing clear customer pain and only focus on a select few to solve.
Unorganized product managers are all over the place. They run teams in a decision by committee basis. They want everyone to be happy and are willing to cater to every request.
In a lot of cases, the best help is from an active community that encounters the same issues that you do. The following are active communities that you can join, post questions, and form connections to people worldwide.
Sometimes you just need to ask a question or debate a solution. Sometimes you want a second opinion on something you’re building. Sometimes you just want to vent and get commiserations from fellow product managers.
Pretty active subreddit on Product Management. Questions regularly posted, and answered.
Slack channel of thousands of Product Managers worldwide, asking and answering questions, helping each other out.
Sometimes you just need to ask a question or debate a solution. Sometimes you want a second opinion on something you’re building. Sometimes you just want to vent and get commiserations from fellow product managers.
Pretty active subreddit on Product Management. Questions regularly posted, and answered.
Slack channel of thousands of Product Managers worldwide, asking and answering questions, helping each other out.
ASANA
An online platform used to manage teams of any size. Using this tool enables each member to organize, plan, track and manage tasks assigned.
FIGMA
Team collaborative tool used for designing, prototype, wireframes, and sharing feedback.
HEAP
Product analytics software is used for monitoring, analyzing, and capturing your customer's behavior. This way, product marketing can be aligned with digital experience to enable customer retention.
LUCID CHART
Collaborative online platform ideal for visualization of processes. Utilized for making diagrams, charts, maps, and so much more
TYPEFORM
Interactive customer survey tool to get you to know your market helpful in product development and marketing.
Spotlight on 2025 Product Management Trends
Remote work will be the New Normal
2020 pandemic brought about drastic changes in how people work. With less contact and imposing distance, remote work is highly adapted. It will still be the case for 2021 to fight the COVID-19 pandemic is still in its beginning stage. Apart from the pandemic's reality, companies saw plenty of advantages with working remotely; fewer expenditures, less foot traffic, higher diversity and inclusion of workforce, and efficient recruitment of competitive talents.
Seamless Digital Experience will be in-demand more than ever
People spend a big chunk of their time online not only for entertainment, socialization but also on working remotely. With the rise of digital products, the demand for user-friendly, fast, and interactive platforms, tools, and interfaces will be high this 2021. Thus, the need for more creativity and adapting strategies in developing digital products that users demand and need.
Renewed Product Strategies
2020 was a year business realize how unpredictable everything can be. With the higher closure and reported income loss of companies across many industries, adapting new strategies this 2021 and the coming years is on the rise. Instead of short-term goals, businesses are forced to think proactively and plan long-term to help them get by through situations like the pandemic. In a way, this is an excellent opportunity for Product managers to form innovations to let a business stand out and target customers.
Having an MBA helps in Product Management, but it is not the end-all, be-all for it. At the end of the day, actual experience and relationship management are what would make you a better Product Manager.
MBAs help in providing the business tools and context for you to understand the market better and approach the product with a better perspective.
Depends on the Product you are going to manage. Certain Products, particularly those that are API-focused or less consumer facing require more technical understanding to be managed better. While others would benefit more if you come from a marketing or design background.
The best courses are the ones that mix business and technology. In the Philippines, courses such as Information Systems, Business Technology Management, and analogous courses provide a better starting point than most. Research-related courses are also great as the gather of data and translating it to actionable insights provides a great training ground for Product Managers
A Product Owner is a role within Scrum, whereas Product Management is a discipline in itself. Typically, Product Managers are Product Owners in Scrum teams, but this is not exclusive nor required.
No - certifications are not needed, experience is much preferred.
If you're in the Philippines, join Product PH (search it on Facebook). We provide regular meetups to train members ot become product managers.
Reference/s:
Lei, M. (2018, February 26). So you want to be a product manager? This is how I got started. Medium - Freecodecamp.org. Retrieved from https://medium.freecodecamp.org/how-to-break-into-product-management-d354944308c0
Wright, V. (2018, December 18). What Education Do You Need to Be a Product Manager? Work - Chron.com. Retrieved from http://work.chron.com/education-need-product-manager-2487.html
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